Warranty & Maintenance Information

At Athena Bathrooms we stand behind our products and offer warranties on all our bathroomware so that you have peace of mind; what you have purchased for your home is of the highest quality and fits the purpose it was intended for. All Athena products come with installation instructions which are available online under the Downloads tab on each product page.

 

 Residential Domestic Use Warranty Period
Basin 5 Years
Bath 5 Years
Mirror 2 Years
Shower door set, acrylic wall liner, shower tray and EasyClean Waste body 10 Years
Shower drip strips, vertical seals and waste lid 1 Year
Storage Tower and Mirror Cabinet 5 Years
Vanity 5 Years
Commercial Use 1 Year
  

Important to note:

  • Warranty is void if products are not installed according to our specifications. Refer to our installation instructions for further information.
  • We reserve the right to charge the cost of a call-out fee if the problem is not found to be a product manufacturing fault.

 

WARRANTY CLAIMS

If you have an Athena product that is partially or fully installed, submit your Online Service Request via this link to our After Sales Team, who will respond accordingly.
Online Support Request for Warranty Claims

If you have a new Athena product that has not yet been installed, please complete the form at the link below and our Customer Service Team will contact you.
Online Support Request Before Installation

 

INSTALLATION

We recommend you use a professional tradesperson to install your product. This ensures that warranty requirements are met during installation and to future proof your bathroom.
Find an installer

 

MAINTENANCE

View and download our Warranty and Maintenance Document